Shopee refund for defective item secured only after TTPM tribunal filing and KPDN intervention

A r/Malaysia buyer reports a defective item bought on Shopee from seller JJPC was refunded only after a Tribunal for Consumer Claims (TTPM) filing and intervention by KPDN, and shares the case as a consumer-rights reminder. The defect details, timeline, and any Shopee or seller response beyond the refund are not stated.

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