infrastructure

Celcom and RedONE users report overseas SMS OTPs not arriving; local OTPs unaffected

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infrastructure · Malaysia unverified

An r/malaysians user reports Celcom and RedONE numbers failing to receive SMS OTP verification codes from international services such as PayPal and Google, while local Malaysian OTPs arrive normally. Multiple numbers across both networks tested by the poster show the same issue, and both carriers' support were contacted. Tracked as a community-reported telecommunications delivery failure affecting overseas SMS. Any carrier statement, cause or restoration time is not stated.

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