Shopee sellers report rise in return-refund scams, buyers sending back counterfeit copies

A seller on r/malaysians reports that since Shopee removed the option to block specific buyers early this year, return-refund scams have increased, with buyers claiming refunds and sending back counterfeit cheap copies. The seller says packaging proof is increasingly treated as insufficient, agents demand criteria such as 360-degree video of the parcel inside and out before shipping, and some disputes are rejected without agent replies. No Shopee response or confirmed case count is stated. Distinct from the open Shopee refund topic, which covers a buyer's defective-item case resolved via TTPM.

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